Use-case directory · Support & fulfillment

Add a built-in Shopify Inbox sales assistant

• Platforms: Shopify
• Tools: Shopify Inbox
• Cost note: Listed as free to install in the Shopify App Store at check time
• Last verified: 2026-11-13 (Asia/Shanghai)

How to do it

Install the official Inbox app so AI can answer from catalog, policies, and order status. Transfer refund promises and edge cases to a human.

Source

https://apps.shopify.com/inbox

Source checked as HTTP 200 on 2026-11-13 (Asia/Shanghai).

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